ashersdad
Well-known member
Just wanted to give a shout out to Leupold. I have the Leupold® RX-1000i TBR Compact Rangefinder with DNA and this last week when mtn goat hunting with my brother the bottom half that tells you the range started going really dim. Got to the point where I could hardly see it when it pulled up the range. Put in new batteries and same result.
Emailed Leupold and they said to ship it in to them. I told them I lived in the Portland area and could drop it off if that was all right. No problem. So Tuesday this week I dropped it off. I had to fill out a work order and it asks when you need it back. I put down 48 hours as I'm heading back goat hunting tomorrow. The lady said that would probably not happen but she would personally take it down to the repair shop and see what they could do. Long story short, they called me today and said it was done and I could pick it up. I asked what the problem was, and the guys says, "I don't know, you're getting a new one". WOW! Now I have had that range finder for a few years and used it a ton. Never abused it, but used it a lot. To have a company not only stand by their product, but also help a guy out in a time crunch says alot.
I will definitely continue to use Leupold products as they have definitely earned my business.
Emailed Leupold and they said to ship it in to them. I told them I lived in the Portland area and could drop it off if that was all right. No problem. So Tuesday this week I dropped it off. I had to fill out a work order and it asks when you need it back. I put down 48 hours as I'm heading back goat hunting tomorrow. The lady said that would probably not happen but she would personally take it down to the repair shop and see what they could do. Long story short, they called me today and said it was done and I could pick it up. I asked what the problem was, and the guys says, "I don't know, you're getting a new one". WOW! Now I have had that range finder for a few years and used it a ton. Never abused it, but used it a lot. To have a company not only stand by their product, but also help a guy out in a time crunch says alot.
I will definitely continue to use Leupold products as they have definitely earned my business.
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