We all see companies bashed over customer service from time to time. I just wanted to give props to Swarovski from my personal experience. I have 10x42 El's that have been fantastic thru the years. On an elk hunt this fall I look down and an eye cup is gone (maybe 10 years in).
The binoculars are so far out of warranty that I look online for some replacements. Nope...cant find them.
I finally call Swarovski and plead just to buy one and they reply.."how about we just ship you a couple no charge".
I am not here to say anymore than I love a company that exceeds expectations !
Cheers to all that do!
The binoculars are so far out of warranty that I look online for some replacements. Nope...cant find them.
I finally call Swarovski and plead just to buy one and they reply.."how about we just ship you a couple no charge".
I am not here to say anymore than I love a company that exceeds expectations !
Cheers to all that do!