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  1. Default

    Teamhoyt, If you leave the offline menu and go the map view when offline and then zoom in does the write dissappear. You saved the hi resolution maps so you might have to zoom in until you get to the detailed zoom level. Just one though.

    Sent the screenshots over to the developers they have some ideas. So thank you very much.

    To all, screenshots are super helpful, along with your phone type, and the version of the app you have running. Makes it easy to try and replicate then. The android vs. iOS systems are so different that most bugs are only present in one phone type.
    Last edited by onX Hunt; 08-07-2017 at 09:51 AM.

  2. Default

    I have an iPhone 7 software version 10.3.3. I can save maps no problem. When I go to offline maps, about 5 seconds after I tap on offline button, the program shuts down.

  3. Default

    Quote Originally Posted by Grundy53 View Post
    I went on a scouting trip this weekend where there was no service. The app would not work. It would open, freese pretty much right away then close. Hope you guys get this fixed soon...
    Mine is doing the exact same thing. It opens, lets me scroll for a second then locks up and closes the app. Mine is an iPhone 6.

  4. Default

    Hey Guys,

    We wanted to give you an update on the data migration bug that some were experiencing. Our engineering team worked tirelessly to fix the bugs that some were experiencing last week. We were able to recover a substantial amount of customers data that was lost.

    If you are missing any markups, Please log out/in to their App, then go to "My Content" and swipe down to refresh.

    Thank you guys for your patience and continued support. Please let us know if this doesn't recover your markups.

  5. Default

    I have an iPhone 7 iOS 10.3.3 and onX4.0.1
    Online mode has worked without a glitch since the release a week ago.
    When I switch to offline mode, all that is shown is the general map of the US, as expected, I haven't saved maps in this particular area.
    The only issue is when I go to my unit where I have saved maps a few days ago or so, and zoom in to the 10 mile level (it's the first moment when the app shows 10 miles on the scale) and all of the aerial view imagery populates. 2-5 seconds later the app crashes and closes. Need any other info?

  6. #81

    Default

    Quote Originally Posted by SteveE View Post
    Open the app, load your offline map and start the tracker before you leave service.
    I've tried that. Does the same thing.

  7. #82

    Default

    Quote Originally Posted by onXmaps View Post
    Teamhoyt and Grundy53, what phones do you have?
    Samsung S8

  8. Default

    Quote Originally Posted by Grundy53 View Post
    I've tried that. Does the same thing.
    Same, I've tried so many tricks to make it work but nothing. Just locks up and crashes. I have a hunt that this is crucial to have in 9 days. If it doesn't work my hunt is going to be severely impacted.

  9. #84
    Join Date
    Dec 2013
    Location
    glendive, MT
    Posts
    708

    Default

    Samsung s8. I saved the 10 mile map and tried zooming in and out at various intervals

  10. #85
    Join Date
    Jul 2014
    Location
    Mississippi
    Posts
    387

    Default

    I purchased the onX chip for Wyoming and put it in my GPS. I went online and registered. Do I need to sync this chip with my computer, also?

  11. #86

    Default

    1.) Has the ability to customize a drawn line color been removed? I liked having my drawn lines be purple while real trails were red.

    2.) Is there a way to disable the mileage displays on drawn lines?

    The screenshot shows that trail mileage has nothing to do with it. Its not so bad when zoomed in, but when zoomed out all the mileages are piled on top of one another.



    Here's an example of how silly things looked when zoomed out. ( hard to get a SS without revealing my waypoints )

    Last edited by vanish; 08-08-2017 at 12:57 PM.

  12. #87

    Default

    Quote Originally Posted by onXmaps View Post
    Hey Guys,

    We wanted to give you an update on the data migration bug that some were experiencing. Our engineering team worked tirelessly to fix the bugs that some were experiencing last week. We were able to recover a substantial amount of customers data that was lost.

    If you are missing any markups, Please log out/in to their App, then go to "My Content" and swipe down to refresh.

    Thank you guys for your patience and continued support. Please let us know if this doesn't recover your markups.
    I know the OnX team is working the wee hours on these upgrade and data migration issues and the effort is certainly appreciated.

    Sadly - the above didn't work for me. After logging out, back in and refreshing 'My Content' - I'm still missing the waypoints and tracks that I created 7/28, 7/29 and 7/30. I should note (and did in my email to support) that the waypoints and tracks were created while in 'offline' mode on previously saved maps in the 'old' version. I suspect that may make a difference.

    Everything I created before and after those dates is fine (except for the "re-dating" issue I noted way back above ITT).

    Thanks again for the hard work and frequent updates.
    Last edited by cedahm; 08-08-2017 at 02:28 PM.
    2016 HuntTalk Baseball Pool Champion

  13. #88
    Join Date
    Oct 2004
    Location
    Bend, Orygun
    Posts
    1,705

    Default

    Quote Originally Posted by 3855WIN View Post
    I purchased the onX chip for Wyoming and put it in my GPS. I went online and registered. Do I need to sync this chip with my computer, also?
    Run garmins basecamp program with your gps plugged in and you'll have the ability to sync stuff up. You'll want to backup your waypoints and tracks off the gps frequently also.

  14. #89

    Default

    Quote Originally Posted by WapitiBob View Post
    I understand that, I want my points and tracks saved independently (exported as gpx) from OnX and the app, should one of us go sideways. The web map is getting to the point I would use it but is a non starter if my data is locked up.
    I totally agree with WapitiBob. We really need to be able to back up the waypoints separately.

  15. #90

    Default

    How soon is near future? Before the start of Fall hunting season? THANKS

  16. Default

    I am having problem with my phone crashing when I go to my offline maps. About issue I am having is when I'm teaching a route, the timer isn't keeping the correct time. The distance it's correct though. I would love to say that I can run 6 miles in 18 minutes! Motorola X2
    Last edited by Bahrtrap; 08-09-2017 at 08:50 PM. Reason: Added more info.

  17. Default

    Quote Originally Posted by Bahrtrap View Post
    I am having problem with my phone crashing when I go to my offline maps.
    I'm still having the same issue. 5 days until my hunt and my phone will be useless without the offline mode. It seems they are either not seeing this issue being brought up here or are not wanting to address it. To say I'm very concerned about being able to use this for my first hunt this season would be an understatement.

  18. Default

    Here is my question, Pretty simple one. how do I figure out what the colors mean on the WY Game Distribution layer? Thanks!

  19. #94

    Default

    Re: OnX for Canada

    Quote Originally Posted by onXmaps View Post
    We would really like to. If land onwership and only public lands were available to start would you still use it?
    Yes! You'd have me as a customer anyways!

  20. #95
    Join Date
    Jul 2016
    Location
    New Jersey
    Posts
    146

    Default

    No question just a comment. I had troubles with login, so I called customer service, and the young lady who answered the phone solved my issues with login very quickly. So I just wanted to say thank you OnX. If there is anyone out there that's not sure about getting or trying OnX maps, they offer a great product that is very useful and easy to navigate. Definitely worth getting!

  21. Default

    Quote Originally Posted by onXmaps View Post
    Hey Guys,

    We wanted to give you an update on the data migration bug that some were experiencing. Our engineering team worked tirelessly to fix the bugs that some were experiencing last week. We were able to recover a substantial amount of customers data that was lost.

    If you are missing any markups, Please log out/in to their App, then go to "My Content" and swipe down to refresh.

    Thank you guys for your patience and continued support. Please let us know if this doesn't recover your markups.
    OnX
    Can we get an ETA on the update to fix the offline-map-crashing issue?

  22. Default

    Quote Originally Posted by Shablabar View Post
    Re: OnX for Canada



    Yes! You'd have me as a customer anyways!
    X2 some of the wildlife lands the borders are pretty sketchy

  23. #98
    Join Date
    Aug 2013
    Location
    Beartooths, Montana
    Posts
    518

    Default

    Is there any way to download offline maps to my phones SD card instead of the phone storage itself? With only 16GB, the high res maps eat up that space quick, but have plenty of room on my SD card. Samsung S4.
    "Oh, I'll never leave Montana, Brother." - Paul Maclean

  24. #99
    Join Date
    Dec 2010
    Location
    Bozeman, MT
    Posts
    3,957

    Default

    Quote Originally Posted by JoshAudet View Post
    OnX
    Can we get an ETA on the update to fix the offline-map-crashing issue?
    I tried to use mine in the field today on a hike. It was totally unusable because of the crashing. Maybe they ought to just give us the old version back.

  25. #100

    Default SD Card

    Quote Originally Posted by Beartooth83 View Post
    Is there any way to download offline maps to my phones SD card instead of the phone storage itself? With only 16GB, the high res maps eat up that space quick, but have plenty of room on my SD card. Samsung S4.
    Definitely need this ASAP!!

    I called and asked them, they said they were working on it...

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